Lisa Smith

With deep experience in the insurance industry, Lisa is passionate about leading digital solutions that deliver value, efficiency, and customer satisfaction. Through Tech-Insure Solutions, on their Nuvo Insurance Platform, she oversees the development and implementation of tailored digital journeys that leverage neurosciences and fraud prevention to keep insurance premiums affordable and accessible.

Lisa also offers boutique-style consulting services on insurance industry solutions, processes, and best practices to a diverse range of clients, including Capco, Pathway Partners, and Uncharted. As an FCIP and MBA holder, she specializes in business process optimization, project leadership, change management, and system integrations. She has also published multiple articles on insurance trends and challenges in leading publications, such as PC360 and Capco Intelligence.